News From Our Douglasville, Georgia Cosmetic Dental Practice
We believe in creating a relationship with our patients that goes beyond the office doors. We've specially created this section of our site to share with you important news from our Douglasville family dental practice.
Dr. J. Keith Smith
Your Douglasville Family and Cosmetic Dentist
Dear Valued Patient:
We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our committment to your safety.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it's both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follow infection control recommendations made by the the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activites of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies' recommendations.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
- Our office will communicate with you beforehand to ask some screening questions, You will be asked those same questions again when you are in the office.
- We will ask you to call our office when you arrive and please remain in your car until we come and get you. Please don't bring any extra people with you to your appointment unless it is absolutely necessary.
- We will have hand sanitizer that we will ask you to use when you enter the office. You will also find some in other places in the office to use as needed.
- You will see that our waiting room will no longer offer magazines, children's toys and so forth, since those items are difficult to cleaan and disinfect.
- Appointments will be managed to allow for social distancing between patients, That might mean that you're offered fewer options for scheduling your appointment.
- We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any time.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 678-653-8998.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
J. Keith Smith DMD and Staff
Dear Valued Patient,
As your dental health professional, your health and safety are our highest priority. Amid the growing concerns about COVID-19, our practice is adhering the recommendation of the CDC and the President's White House Coronavirus Task Force Member, Dr. Deborah L. Brix, to cancel and reschedule any routine/elective and preventative (cleanings) appointments from March 19, 2020 until further notice. Our office will be open with a reduced staff from 8:30 AM - 12:30 PM on Mondays and Thursdays for emergency appointments (patients of record only).
Concentrationg on emergency dental care only at this time time will allow dentists to alleviate the burden that dental emergencies would place on hospital emergency departments.
Patients of record of our office with emergency dental care needs should contact our office at (770) 948 - 1600 or use our new number, (678) 653 - 8998. If it is after our temporary COVID-19 office hours, please follow the instructions given on the office voice mail. Our office has moved to 3387 Highway 5, Suite D, Douglasville, GA 30135. We are right beside Papa John's Pizza in the Shoppes of HIllcrest center.
Emergency dental care may include and will be first triaged over the phone by one of our staff members:
- Any treatment for pain, swelling or infection
- chipped, cracked and broken teeth
- fillings that are loose or displaced
Our practice will be taking every precaution to implement procedures and protocols to ensure the safety of those patients that do come in for emergency appointments. However, we ask that dental patients refrain from coming in if they have:
- Currently has a cough or shortness of breath
- History of significant chronic illness
- Compromised immune system
- You or a family member is considered high-risk
- You or a family member have traveled to a location with a level 3 travel health notice
- Airline travel in the past 2 weeks
- Previously asked to self-isolate or self-quarantine
- Close contact to an individual diagnosed with COVID-19 infection,
We will continue to closely monitor updates from the CDC, the American Dental Association, the World Health Organization and our state officials. Please do not hesitate to contact us if you have questions about your oral health needs.
Please stay safe and thanks for your understanding during these uncertain times.
J. Keith Smith DMD and Staff
After 25 years in the Lithia Springs area, we have decided to move our office a few miles westward to Douglasville. Our office will be closed from Monday, March 2 - Wednesday, March 4, 2020. We anticipate reopening in our new location at 3387 Highway 5, Suite D and E, Douglasville, GA 30135 on Thursday, March 5, 2020 at 8 AM. Our new location is in the Shops of Hillcrest shopping center. We will be between Papa John's Pizza and Douglasville Dentistry for Kids, Dr. Nelson Allen. If you are a current patient and have a dental emergency during this transition period, please call our main number (770-948-1600) and follow the instructions. Your call will be returned as soon as possible.
We look forward to seeing you soon in our new and improved location. The same familiar faces will be providing the personalized care you've come to expect!
The much needed Lee Road repaving project is now complete. It didn't take as long as expected and was completed in just under one week. The Lee Road expansion from 2 lanes to 4 lanes may start in the summer of 2020 or 2021. The long range plans include extending Lee Road past Highway 92 (Fairburn Rd) where it currently ends. Eventually, it will connect to Bomar Road.
The much anticipated and needed repaving of Lee Road began on 6/7/19. There may be some minor inconveniences in getting to our office over the estimated 3 weeks required to complete this project. Please allow a little extra travel time and feel free to call to ask us status updates. Thanks for your understanding. We look forward to having a much better road to get to our office.
As we turn our attention toward the end of 2016 and much cooler temperatures, please remember that yearly dental benefits do not carry over from year to year with most plans. Make your appointment today to maximize the use of your 2016 dental benefits.
The new multi-lane bridge for Lee Road at I-20 has been open for awhile now. The four laning of Lee Road will be the next part of the project. There will probably be some minor inconveniences but the final finished roadway project will make access to our office much easier.
The new bridge on Lee Road over I-20 is almost completed and the new exit and entrance ramps to I-20 have been open for sometime. The four laning of Lee Road will be the next project to improve your access to our office. Please be aware of potential traffic delays at the I-20 and Lee Road interchange during this time.
The Lee Road widening and the new seven lane bridge construction continues over I-20. The new on and off ramps from I-20 to Lee Road (Exit 41) are scheduled to open on September 24, 2014. Once construction is completed, access to our office will be greatly improved. Please allow a few minutes of extra time to arrive at our office due to some construction delays at I-20 and Lee Road. As an alternative, you can access our office from the other end of Lee Road by using Highway 92 (Fairburn Road) and turning at the Paradise Crossing (Publix) shopping center onto Lee Road.
As summer winds down, we hope all are having a safe, enjoyable season. It will be back to school time before we know it.